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This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from thenorthernsilverco.co.uk (hereinafter referred to as “Site”). 

Personal information we collect 
When you visit the Site, we automatically collect certain information about your device, including information about your web browser and general location. This allows us to understand our demographic and target audience. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, how you came to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Analytics”. 

We collect Device Information using the following technologies: 
- All information is provided via hosting platform wix.com, who analyse and store Site analytics.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information”. 

How do we use your  information? 
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). 

We use the Device Information that we collect purely to help us understand our demographic and seek out improvements in the general market of our products.

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Sharing you personal Information 
Your personal information is not shared with a third party, it is stored indefinitely but is not accessed again once your order is dispatched unless you wish to launch an enquiry about your order and we require more information to do so. 

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights. 

Your rights 
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact found on our site.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. 

Data retention 
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. 

Changes 
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.